Privacy policy

Introduction

KAWAGUCHI Co., Ltd. (hereinafter referred to as "the Company") considers the protection of personal information to be a social responsibility. In order to manage and operate a website that customers can use with peace of mind, we have established the following "Handling of Personal Information on the Website" based on the "KAWAGUCHI Personal Information Protection Policy."


Scope of Application for Personal Information Handling
The handling of personal information applies when customers purchase products through the Company's site, contact the Company, subscribe to newsletters, etc. Personal information collected when customers use the Company's site is managed in accordance with this policy on handling personal information.


Purpose of Using Personal Information
The Company may use personal information and order information (including information related to customer order history) collected from customers for the purpose of providing this service, as well as for the purposes defined in the following items. The Company will not use customer personal information for any purpose other than providing this service or for the purposes defined below.

1. When introducing the Company's products or services to customers
2. When the Company processes orders, confirms order contents, or processes changes on behalf of customers
3. When responding to inquiries from customers
4. To request opinions and feedback about the Company's services from customers
5. For purposes that have been individually approved by customers after separate contact from the Company
6. To create statistical materials classified by customer attributes (age, address, etc.)
7. To provide and display information and services that match each customer's preferences

Security Management of Personal Information
The Company takes reasonable security measures to ensure the accuracy and security of personal information, including access control to personal information, restrictions on means of removal, and protection against unauthorized access, leakage, loss, destruction, falsification, etc. In the event of an accident related to personal information, such as leakage, appropriate measures including preventive measures will be promptly implemented.


Entrustment of Personal Information
The Company may entrust operations to the extent necessary to achieve the stated purposes of use. In such cases, the Company will properly manage and supervise the contractors. (Contractors include transport companies, printing companies for direct mail delivery, collection agencies in case of unpaid product fees, etc.)


Disclosure of Personal Information to Third Parties
The Company will not provide or disclose personal information to third parties such as other businesses or individuals without the permission of the individual. However, this does not apply in the following cases:

1. When there is consent from the individual regarding the provision of information
2. When disclosure is requested by public agencies such as government offices based on laws and regulations
3. When personal information is disclosed to business partners related to the operation of this site. However, in this case, the information to be disclosed is limited to the necessary scope, and the recipient is obligated to manage personal information through contracts, etc.

About Cookies
A cookie is a piece of data stored on your hard drive that contains information about you. The use of cookies on our site is never linked to personally identifiable information. You can use this site even if you refuse cookies.
This site uses cookies on product detail pages and the shopping cart. If you refuse cookies, the shopping cart will not function. We do not use cookies for the purpose of collecting unnecessary information. (Not limited to our store) When making purchases in a cart format, we recommend that you keep your browser's cookie settings enabled. We do not use cookies for any purpose other than displaying the cart and your purchase history, so please enable your browser's cookie settings when making purchases in a cart format.
Our site uses cookies on some pages to collect access logs to help improve site usability and to make it more convenient for customers to use by saving them the trouble of entering personal information when they visit the site again.


Other Privacy Considerations on the Internet

1. Please note that if you voluntarily disclose personal information on the Internet where anyone can access it, such as on bulletin boards, that information may be collected and used by other users. If you publish your email address, you may receive unwanted messages based on the information posted there. Customers need to recognize that they are responsible for the information they publish.
2. Third-party sites and services accessible through this website, or companies that collect personal information through contests or promotional activities, have established individual privacy policies and data collection policies independent of the Company. The Company assumes no obligation or responsibility for the policies or activities of these independent third parties.

    Notification and change of the handling of personal information

    We may alter the content of our privacy policy without prior notice due to operational needs, enforcement of new laws and regulations, revision of existing laws and regulations, and other circumstances. Such changes will be displayed on our website. Please check the latest content when using our site. If you have any questions about the management of your personal data, etc., please contact us at the address below.

    KAWAGUCHI Co., Ltd.
    4-3-7 Chuo-Ku NihonbashiMuromachi, Tokyo 103-0022 Japan

    Disclosure, correction, deletion and administrator of personal information

    Below is the contact information of the personal information administrator, as well as the contact information for members who would like to disclose, correct or delete their personal information. In case of disclosure, correction or deletion, please contact by phone or email. Please understand that confirmation of your identity will be conducted at that time.

    KAWAGUCHI Co., Ltd.
    4-3-7 Chuo-Ku NihonbashiMuromachi, Tokyo 103-0022 Japan

    Contact information regarding privacy policy

    KAWAGUCHI Co., Ltd.
    4-3-7 Chuo-Ku NihonbashiMuromachi, Tokyo 103-0022 Japan
    staff@cohana.style