Lacquered Brass Seam Ripper & Awl: Important Safety Notice

Affected Items:

Thank you very much for your continued support of Cohana products.

We have confirmed that, in some units of these products, the metal part can become loose or detached from the handle. We are currently investigating the cause and assessing the situation as quickly as possible.

As this issue could pose a risk of injury, we kindly ask you to take the following steps for your safety:

1. Stop Using the Product Immediately

Do not use the product even if it appears to be in good condition and shows no visible signs of a problem.

2. Keep the Product in a Safe Place

Keep it out of the reach of children. Do not dispose of the product, as we may ask you to return it to us at a later date.

3. Report Any Problems to Us

If you have noticed any of the following problems, please contact us at the email address below. If possible, please include photos.

- The metal part feels loose or has become detached from the handle.
- You have noticed any other problems with the product.

We will update this page with further information on how we will handle this matter as soon as the details are finalized. Customers who purchased these products from the Cohana Online Store will also be contacted individually.

If you purchased either of these items directly from our Nihonbashi Store and have not yet been contacted by us, please reach out to us. Along with photos of the item(s), we would appreciate it if you could provide proof of purchase, such as a receipt or other purchase records.

We expect to provide another update next week.

We sincerely apologize for the concern and disappointment this may cause, especially to those who were looking forward to using these products.

At this time, we regret that we are unable to provide further details, and greatly appreciate your understanding and cooperation.


Contact Information

Cohana Online Store
Customer Support
Email: staff@cohana.style