Regarding Orders Suspected of Credit Card Fraud

Thank you for ordering at Cohana Online Store.

We have recently detected several orders that appear to be fraudulent credit card transactions.

As a new policy of the Cohana Online Store, we will cancel orders in the following cases for suspected credit card fraud.

●In case our system detects the suspected fraudulent use of a credit card.

●In case we are unable to contact you at the telephone number or e-mail address you have entered, and we are unable to confirm your identity.

If your order has been cancelled and it was not a credit card fraud, we apologize for the inconvenience, but we ask that you confirm that the information you entered is correct and place another order again.

We will continue to make every effort to ensure that our customers can shop with a sense of security and trust in our online store. 

We appreciate your understanding and cooperation.