|Name of the Store
|Cohana Online Store
|KAWAGUCHI Co., Ltd.
|4-3-7 Muromachi Nihonbashi Chuo-ku Tokyo 103-0022
|Home page URL
|Please refer to each product page.
|Required charges other than product price
Overseas shipping fees are determined by country, region, and weight. The weight includes not only the product, but also tare, shipping materials, etc.
The product will be shipped within 3 business days from the date of order.
It is a credit card payment using the PayPal service. You can use it without a PayPal account. If you have an account, you can make a smooth payment without entering card information.
|We cannot accept cancellations after the product has been shipped.
|Return and Exchange Period
|Returns and exchanges are possible only if you contact us within 7 days of receiving the product.
|Conditions for Returns and Exchanges
|・In case the product is faulty or defective.
・In case the product received is different from what you ordered.
※We do not accept returns or exchanges for products that have been used or damaged by the customer.
※We do not accept returns for reasons other than defective or damaged products and shipping errors.
|Shipping Fee for Returns
In the case of defective products, we will bear the cost.
Otherwise, the customer is responsible for the cost.